Display is always off

michael-hanna

November 24, 2019 19:26

My Steel Hr display is always off I was able to see the time, sync to my iPhone. I tried to reset the watch but with ni success. now i am totally blind and i can’t do anything. Any help here?

Comments

2 comments

Please sign in to leave a comment.

Zane

November 27, 2019 03:25
I found this article https://support.withings.com/hc/en-us/articles/360031652673 from the Withings Help Center and it explains what you need to do if your watch doesn't turn on. I hope this helps.
0

Comment actions Permalink
michael-hanna

November 27, 2019 06:28
Many thanks for the link. I have tried everything there but unfortunately with no success. To make sure that you understand the problem here are some more details:

The watch works, i can see the time moving and when i press the button it vibrates. But the display is always off as well as i don’t see it on the available Bluetooth devices on my iPhone
0

Comment actions Permalink

Didn't find what you were looking for?

New post

To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:

Be courteous and participate in the community with a spirit of friendliness and understanding
Respect all users on the forum
Avoid controversy or quarrel
Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
Avoid any and all discussions which contain insulting or discriminatory comments
Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree

Disagree