choose language

Deutsch Français 日本語 简体中文

Display is always off




Post is closed for comments.

  • Avatar

    I found this article from the Withings Help Center and it explains what you need to do if your watch doesn't turn on. I hope this helps.

    Comment actions Permalink
  • Avatar

    Many thanks for the link. I have tried everything there but unfortunately with no success. To make sure that you understand the problem here are some more details:

    The watch works, i can see the time moving and when i press the button it vibrates. But the display is always off as well as i don’t see it on the available Bluetooth devices on my iPhone

    Comment actions Permalink

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.