Display is always off

michael-hanna

November 24, 2019 19:26

My Steel Hr display is always off I was able to see the time, sync to my iPhone. I tried to reset the watch but with ni success. now i am totally blind and i can’t do anything. Any help here?

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Zane

November 27, 2019 03:25
I found this article https://support.withings.com/hc/en-us/articles/360031652673 from the Withings Help Center and it explains what you need to do if your watch doesn't turn on. I hope this helps.
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michael-hanna

November 27, 2019 06:28
Many thanks for the link. I have tried everything there but unfortunately with no success. To make sure that you understand the problem here are some more details:

The watch works, i can see the time moving and when i press the button it vibrates. But the display is always off as well as i don’t see it on the available Bluetooth devices on my iPhone
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