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Health Dashboard Not Loading

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  • Avatar
    Zane

    I experienced the same problem logging into the Health Mate Web. You can try accessing your Dashboard using an incognito browser as this step solved my problem. I hope this helps you as well.

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    paulzurlinden

    Same issue here as well, very frustrating...  Tried following Zane's suggestion.  Running Windows 10, plus:

    * Chrome browser, normal mode & incognito

    * Firefox, normal & incognito

    * Internet Explorer (*cringe*)

    None of the above work for me.

    ozdemir.mc, are you still stuck?

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  • Avatar
    ozdemir.mc

    paulzurlinden

    To be honest, both the Health Dashboard App and Chrome browser have started working now all of a sudden. 

    I just don't know why it doesn't respond and then decides to work properly at times. 

    Maybe you should try it out again somehow? 

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    paulzurlinden

    ozdemir.mc, like you, it just magically started working...  Thanks for checking back.

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    davorc

    Same problem here with Firefox and Safari. I've tested it with Chromium and Vivaldi (Chromium clone) and it works OK.

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    ozdemir.mc

    davorc paulzurlinden

    Guess what?! 

    It seems the curse is back. I'm again in that state of a never-ending loop of refreshing. 

    I must have celebrated too early I guess... 

    Are you in the same boat as I am? 

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    esko.nuutila

    Again never-ending loop of refreshing. Very frustrating. Is anyone from Withings following this forum?

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    ozdemir.mc

    I highly doubt they follow this forum frequently.

    I have been emailing them back and forth for several weeks already and there still is no fix.

    esko.nuutila

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    george.bulac

    I have managed to solve the problem by deleting the site cookies from the browser. Cheers!

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    mgordon

    Not for me.  Complete new install on new computer (not just for this) and still just endless bubbles...

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    marco.dalli

    Same problem here; different browsers (incognito mode or not), differenct PCs, same story, it just keeps reloading every 2 seconds or so, no chance to use it.

    Pretty frustrating, hoped for something better but it's actually bad...

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  • Avatar
    ciumei

    ciumei@tiscali.it

    Same problem here. My Healt Mate (App and Web) doesn’t work.

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  • Avatar
    aj_de_reuck

    Same problem on a Windows 10 PC.  However, got access via Safari on my IPad mini.  The apps on the IPad and iPhone still work.  Tried incognito mode on the PC using Chrome - no change.  IE didn't even do anything.  Withings Support have been contacted.  Cleared cookies but still no change.  

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