Strava Syncing Discrepancies

The difference between the data seems to be normal based on this article: https://support.withings.com/hc/en-us/articles/360037337673-Partner-Apps-I-m-having-issues-with-Strava-What-should-I-do-#stravadifference.

Small differences are understandable but we are talking about a difference of minutes in pace. That can't be right.

In my case (ScanWatchl we are talking about 10 mins, no exception, happening every time.

I mean, the correct moving time shown in Health Mate (e.g. 35 mins for 5 km) exports to Strava as a 10 mins shorter moving time (24 mins for 5 km) and thus a significantly shorter average pace.

Same issue 

Hi , I just get mine and was used to strava , So I was happy with the theoretical support of withings toward strava , BUt like the people on this thread , I have this strange behaviour ! the distance is ok , the elapsed time is ok , but for soem unknown reasons , the time corresponding to the running time is about 10 minutes less by hour of running time on healtmate.

To explain :

on healthmate :

21 km , total time running 1:58:57 => 5:39 min/km

on strava :

21km , total elapsed time 2:00:28 , total MOVING time : 1:37:18 => 4:39 min/km !

So it is like strava using the exported data from healthmate is considering that we stop a lot of time (like one minute by km ) and then run very fast to complete the km ..

And when you look at the details , it is the same way of thinking for EVERY laps

In fact for me , you take the 21km ; one minute by kilometer you remove it from the running time of healthmate and you got quite exactly the time in strava : 1:58:57 - 21=> 1:37

I've done the same calculation on my other trip and got the same result ..

healthmate

9.2km in 49:12 => 5:22 m/km

strava

9.16km in total time 49:10 but moving time ! : 41:55min so 4:34 /km

so this time is it like I waited 48s for every km

Look at the details of every laps we can see that it is not linear .. :-(

Hmate               Strava

5:25                     4:20

5:24                     4:30

5:05                     4:29

5:43                     4:59

But nevertheless I'm wonder if it is not a simple problem of units ?? between the two programs ..

At least it should not be difficult to find it , non ?

Please withings support , call your counterpart from strava and work together to make the differences go away :-)