choose language

Deutsch Français 日本語 简体中文
Community Forum
Contact us

Comments

6 comments

Please sign in to leave a comment.

Sort by Date Votes
  • Avatar
    linnea.norrhall

    I have the same issue! I can't connect to the app either, it just says connectivity issues.

    0
    Comment actions Permalink
  • Avatar
    gutivis

    Same here. I re-installed the app to see if it could fix the issue with Strava, and now I can't even login into the app. Support won't help us.

    0
    Comment actions Permalink
  • Avatar
    philfran1

    Same here.   Just spins and eventually says it cannot connect to the app.   It is definitely connected to the phone via Bluetooth.   It just won't connect to the app

    0
    Comment actions Permalink
  • Avatar
    shaver247

    Same here reinstalled it 3xs I have a older version of Samsung but it's a 5.0 and the app says 5.0 and newer so it should work!

    0
    Comment actions Permalink
  • Avatar
    shaver247

    Hello admens!!!!!!

    0
    Comment actions Permalink
  • Avatar
    sliheiko

    Perhaps this will help you: When this fault occurs with my devices I close my Mobil, wait a moment and start it again. Afterwards HR steel and Mobil (iPhone 11 Pro) connect again.

    0
    Comment actions Permalink
2
Follow

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

Note that this community is supported by its members, not the Withings Support Team.

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.

Agree
Disagree