II tried using my device but it could not be found. It was already set up before and working. When I try to set it up again it asks me to pair, but when I tried to pair it turns off.
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I found this article from the Help Center that explains what to do if you're having issue installing your BPM+. The link is https://support.withings.com/hc/en-us/articles/115009288608. I hope this helps.
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