Return label

Hello @Kerstin F,

Thank you for reaching out to us. I'm sorry to hear that you would like to return your order. Please visit the Orders page to set up a return. After entering your email address and order number, you will receive an email with a link to access your order. From the linked page, select the option to start a return from the bottom right-hand side of the screen and follow the instructions. You can also find more information on returns on here.

If you encounter any errors or issues when using the Self-Service Return option, please contact us via chat at https://bit.ly/3Lg5tPL. Our support team is available Monday to Friday, from 03:00 to 22:00 EST. When reaching out, kindly share your order number and the screenshot of the error you received so we can review this with our team.

Have a good day,

Kaye, Withings Customer Service