Hi. The activity dial on my Steel HR seems to be physically stuck at around the "1 o'clock" position (approx a 30 degree angle from the 12 o'clock position). It hasn't moved in the past 24 hours even though I went on a 5000 step walk yesterday after noticing it appeared to be stuck. The digital readout, and the phone app are correct - and show my steps increasing as the day goes on.
I've set the watch back to factory settings and then re-installed it on my phone app twice and hoped it would re-set back to 0 steps last night at midnight, as it used to, but it hasn't budged...still shows at around the 1pm position. I've tapped it gently on my leg but that also made no difference.
Any advice gratefully received.