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Sleep Data wrong in Health Mate Sync to Apple Sync

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  • Official comment
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    Armelle

    Hey @netoak,

     

    I’m sorry that your sleep data is not syncing between Health Mate and Apple Health. Please know that our development team is working on this. A fix is planned with version 5.6 of Health Mate. I don’t have a release date yet, but we will keep you informed on the Forum once it’s available.

     

    Thank you very much for your patience.

     

    Happy Friday to you!

     

    Armelle, Withings Customer Service

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    willyps

    Thank you for posting about this issue. I’ve been presenting the exact same problem for some time now and I’ve been meaning to post about it. And appreciate that Whitings is already working on a fix to be released with version 5.6. Hopefully that will happen soon.

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    aubrecht95

    I am facing te same problem as netoak. It is quite anoying. I would really appreciate a quick fix of the issue. 

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  • Avatar
    netoak

    I wait one week, but I'm using 5.6 version, in fact 5.6.1 version and the issues are still present.

    Perhaps now the flow is not a first sync that's correct, and the the following sync remove some entrances in Apple Health log, now the flow is that there's fewer update but the first one was never correct, neither the following updates 

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