Reinstalling GO

christine

July 25, 2021 11:14

Hi,

My GO stopped syncing after replacing the battery its worked perfectly for many years.

I removed it from the app and thought I would fully install it but the install instructions say tap to wake but even after a hard reset (30 seconds push) it never seems to go to that screen,

Any ideas?

Thanks

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tommy

August 31, 2021 20:16
I have the same problem
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withings

August 31, 2021 20:55
Discovered the answer is a hard factory reset and then reinstall from scratch.

https://www.youtube.com/watch?v=XrOE77JjZKo
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