Withings | Support Help Center home page

Home

Visit the forum

Store
Deutsch Français 日本語 简体中文

Health Mate 5.6 (and now Health Mate 5.7)

Withings App
  • Edited
Written by Armelle

51 comments

Dear Community, 

 

I am happy to inform you that we have released Health Mate 5.6 on iOS and Health Mate 5.6.1 on Android.

 

     If you are on Android:

What are the new features? 

- Family section: you can now track the health of your family. If a family member has a high temperature, you will receive an alert and you will also be able to track their progress directly from the “Home” screen.

- New colors: to offer an even friendlier user experience, we have changed our color scheme for a more impactful and more accessible one.

 

What are the major fixes?

- Log into Health Mate: connectivity issue when trying to access the app.

- Password: error when trying to change your password account.

- Blood pressure (US only): wrong measure classification displayed.

- Sleep: average sleep score and average duration not visible.

- VO2 max: VO2 max not visible.

- Daily steps and Heart rate items: not visible in “Home” and in the “Timeline”.

 

     If you are on iOS:

What are the new features? 

- Integration of Thermo.

- Family section: you can now track the health of your family. If a family member has a high temperature, you will receive an alert and you will also be able to track their progress directly from the “Home” screen.

- Apple Health: it is now possible to import your high and low resting heart rates from Apple Health.

 

What are the major fixes?

- Activities edition: inability to edit activities.

- ECG: no graph.

- Heart rate details: missing back button.

 

UPDATE: Please know that we have just released Health Mate 5.7. This new version will support the arrival of ScanWatch in the USA. It also includes general improvements and bug fixes. If you want to know more about ScanWatch in the USA, please check our post here.

 

Thanks for being part of our Community!

 

Armelle, Withings Customer Service

1

likes

Comments

Date Votes
  • zafislam9
    1

    likes

    Feature drop under Health reports,you know have a custom option.So now you can choose the dates and what data you need. Plus colour change on sleep graph.

    1

    likes

  • zafislam9
    • Edited
    1

    likes

    5.6.3 under Other press 3 dots right hand side ,choose set goal 0,7 unable to see the number choosen. Android bug. Plus is any one notice any change in the new update.🤔

    1

    likes

  • zafislam9
    1

    likes

    I have issue with 5.6.3 Android 11
    Syncing in the morning.ether freeze or crash. First sync is the worst since this new update unhealthy 😤 When will Withings fix these main issues and UI correction with update 5.6.4.And can you care to mention what bug fixes you did in 5.6.3.

    1

    likes

  • brunow
    • Edited
    1

    likes

    For me, sleep and activity haven't synced from the app to the web in well over a month. Weight does sync.

    1

    likes

  • zafislam9
    1

    likes

    Well magically there's another update 5.6.4 on the Google play store.

    1

    likes

  • davidavarley
    1

    likes

    Sadly 5.6.4 hasn't fixed the colors, still an unreadable blue trendline under blue detail lines and points on weight related graphs. From looking at this every morning I've stopped due to this, and my weight is suffering. Perhaps the devs don't test on several years worth of data?

    On another annoyance, when you are looking at weight or body composition graph, year view, current date, and then you select "month" or "week" it jumps you back in time (currently October -> May), in what world does that make any sense?

    1

    likes

  • zafislam9
    • Edited
    1

    likes

    HM 5.6.4 new feature add to Manual Body temperature Now have Month tab with calinder.Thanks for share within developer.🌟🌟

    Armelle can you give an update for what's bug fixes planed for HM 5.6.5 And will you be adding anything,or are any firmware planed for the Scanwatch this year.

    Regards.

    1

    likes

  • zafislam9
    • Edited
    1

    likes

    It's not going to be HM 5.6.5
    But is HM 5.7 more likely 🙂. And There's chance the app permission are changing or could be changed Under permission there's 2 New Addition

    1 user data in background

    2 run in background

    These are not in HM 5.6.4 as ave just checked. HM 5.7.0  and compared them the only difference I see are new icons in setting Only

    Really would like to know what bug fixes they have done. And improvements. Armelle can you provide any details.

    1

    likes

  • zafislam9
    • Edited
    1

    likes

    Hi am see the digital watch face turning off much quicker in new firmware 2291.🤔 When pressing crown.

    1

    likes

  • stamasp
    1

    likes

    Steps data is showing up in the app but not syncing online and has been broken for weeks. When is the fix coming???

    1

    likes

  • ruby3669
    1

    likes

    The website is no longer taking the updated app's info, which means that my employer is no longer seeing any activity updates which is very essential. Can this get fixed?? 
    All I see from the posts is that it's being worked on. 

    1

    likes

  • stamasp
    1

    likes

    Can you please get the activity/steps data to work?? Seems like a super basic function........... !!!

     

    https://support.withings.com/hc/en-us/community/posts/4411714688401-Not-able-to-get-the-steps-data-from-homepage-

    1

    likes

  • stamasp
    1

    likes

    The app broke a month ago. When do you intend to fix it???? @withings

    1

    likes

  • zafislam9
    1

    likes

    HM 5.8 is out for iOS and soon will be for Android too.

    1

    likes

  • stamasp
    1

    likes

    Did it fix anything?

    1

    likes

  • stamasp
    1

    likes

    So - I installed HM 5.8 last night.  Steps are now syncing to the site.  However, they're still twice the actual number of steps I'm taking.  I waited till this morning to see if maybe it just needed a new day to correct itself... nope.  Samsung Health 55, Health Mate 110.  UGHHHHHHHH back at square one

    1

    likes

  • zafislam9
    1

    likes

    HM 5.8 should reduce the ghost activitys,let see what happens.hope it resolves the issues fingers crossed 🤔

    1

    likes

  • stamasp
    1

    likes

    Steps count is still way off. Come on withings give us a solid fix for this simple but critical issue!!!

    1

    likes

  • stamasp
    1

    likes

    You know it's ironic. ..... this thread is called "Health Mate 5.6 (and now Health Mate 5.7)"......... meanwhile we're sitting here wondering if we can try to solve our problems by figuring out a way to downgrade to 5.5 lmao

    1

    likes

  • zafislam9
    1

    likes

    Hi just recv update to H.M. 5.9 Today from Google play store,

    will be updating tonight and will revert any any new features or fixes i see.

    Hope they have fixes incorrect cycling which is a major pain and frustrating.

    1

    likes

  • zafislam9
    • Edited
    1

    likes

    Well ave just updated to HM 5.9 Android.There some UI changes on a small scale.and some colour change on the headings ,Day,week Month, under Activitys.Under Body temp the same colour change as well.But the Week heading is still missing would have liked to have seen that add.And small graph for elevations has been added.
    The New features for this update is the inactive notification under device settings,but am not seeing anything which is a let down 😤.
    Hope some one can let me know where it is.🤔

    1

    likes

Leave a comment as

Create a post

Didn't find what you were looking for?

Leave your own comment