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Lack of exportable list of readings is unacceptable and makes product useless

BPM Connect
  • Edited
Written by pichammal.nagarajan

11 comments

We bought this for my mom (Pichammal) almost a year ago. I'm super frustrated with the lack of reporting capabilities - not being able to export a list of readings in a csv file? Really? this feels like basic functionality. Everytime I have to give my doctor a week's worth of readings, I'm handwriting. Don't get this product until they fix this! Sending a monthly average or one at a time is insufficient. 

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Comments

Date Votes
  • rmstephenson
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    I share my data with my doctor using the Health Mate app.  

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  • zafislam9
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    CSV file up vote.👍

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  • berndog2
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    My workaround is to do a screen shot and attach it to my doctor - or just show him the trends during our visits. But yes an exportable and printable file would be a basic thing these days

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  • michael.tinkler
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    The user should not have to use a work around, there should be the facility of exporting the data in *.csv format for use in a spreadsheet. Most other BP monitors are able to do this, it can't be that hard for a company with the experience of Withings!

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  • zafislam9
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    Hi can any one from Withing please reply to this basic CSV format.🤔These are modern times and your still stuck in the past you need to adapt for the future.Armelle can you please respond to this.

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  • boreham
    • Edited
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    Share with Doctor includes a CSV file.

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  • broxbiz
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    I'd be happy just to be able to print off history for a specified period. But, for example in the heart rate monitor daily graphs, there is no way to select (say) 4 per page and print them off. Instead one has to fiddle with the print manage scale factor, which never behaves the way one wants, and cuts off graphs in two on different pages.  And did I mention that the graphs are absolutely pathetic? 

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  • zafislam9
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    Basic CSV support please vote 👍
    Please respond anyone 🤔

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  • boreham
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    It already has CSV support (see above). If you "share with my doctor" it prepares an email which lists all your readings, and attaches a CSV. You can specify a date range and you can email it to yourself rather than your doctor of course.

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  • broxbiz
    • Edited
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    Sounds good in theory, but there is no "Share with my doctor" option on the avaerage heart rate screen that shows the daily charts, nor on the list of ECG charts, both of which I did want to share with my doctor!.

     

    Apologies - I was referring to the ScanWatch, not a BPM Connect.

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  • boreham
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    Heart rate is included in the "Share with my doctor" data and CSV from the blood pressure readings. 

    The BPM Connect doesn't do ECGs. Have you got the BPM Core? There is a separate forum for the BPM Core. I would be surprised if it can't be shared. I can do ECGs from my Apple Watch and a Kardia both of which can share ECGs with a medical professional.

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