bike automatic detection fail

Withings App
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  • Official comments from Withings
    Armelle

    Hi @l.denblyden,

     

    Thanks for posting. I’m sorry that Health Mate detects that you have been cycling when you are actually driving. We will release Health Mate 5.8.0 on Android at the end of this week or at the beginning of the next one. Once downloaded, your watch should either entirely stop detecting or at least detect less cycling activities when it’s not the case. If you’re on iOS, the new algorithm has already been put into place.

     

    If you still get cycling activities detected, please email us by clicking on https://within.gs/help so we can look into it.  

     

    Have a great day,

     

    Armelle, Withings Customer Service

  • smigliore
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    Same problem! I move on a scooter every day and every time I have to cancel my bicycle workout. Certainly ride bicycle at 80/90 Km/h would not be bad 🤣

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