Ever since this upgrade when I try to view my weight trend the graph always opens in "All" mode. This is irrespective of what mode I was in when I last used the App. This happens on both on iPad and iPhone. I have tried logging out and in, and deleting and re-installing the App. If I select "Month" it zooms to January 2012, my earliest measurements.I then have to scroll through 116 months to get to September 2021. If I close the app and re-open I am back to All mode and have to repeat the whole thing all over again. This makes Health Mate a pain to use. Does anyone test this stuff? This is not the first time that an "update" has made the App practically useless.
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Official comment
Hello,
Thank you for your post. I apologize that the weight graph is showing your complete history when opening, rather than the most recent data. Please know that our developers are aware of this and they are working to resolve it as soon as possible.
Thank you so much for your patience,
Cory, Withings Customer Service
Comment actions -
I have been having exact same problem as Graham & others described. In addition, the app’s screen font size on iPhone is now much larger (and only your app as I have NOT increased font size in iPhone settings). The ‘ALL’ issue is really annoying and makes the app user-unfriendly. One would think that this very obvious bug introduced by other changes to the app would easily have been caught by development team QA.
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