choose language

Deutsch Français 日本語 简体中文

Ride data changes & failures

3

Comments

1 comment

Please sign in to leave a comment.

  • Avatar
    andreas.beer

    It's a total mess. I am experiencing that when you delete an activity in a day, no other activities during that day will be synced to your withings account anymore, even though the data is on your watch and in your app. Also deleted activites in the app are still shown in the withings account. Well, syncing is not an easy thing to do, but they completely fail at it.

    And yeah, I also had the case where I started an activity on the watch and stopped it on the phone, but the activity continued running on the watch, and when I stopped it there, all hell broke lose with the data. Support couldn't help at all with that, they just assume everything is fine as long as people buy the products.

    0
    Comment actions Permalink
3

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.