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Cardio Scale (My Feet)

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    tristan2002.13

    Yes. Only dry feet

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    rodger

    I'm not standing on the scales with wet feet so...

    Only Dry feet work ? or Feet that are dryer than normal may not trigger the features on the scales ?

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    tristan2002.13

    Not moisturized not wet. The dryer the better

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    rodger

    Interesting, first thing in the morning Heart Rate not picked up, Out of shower with dried feet Heart Rate works.

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    tristan2002.13

    Is the scale also in the same room as the shower? Maybe it's a little "wet" then. Or have you cleaned your scale? If so with what? Only water allowed for cleaning no (strong) cleaners they damage the electronic diods

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    rodger

    I received a response from customer support, no I'm simply being patient with my daily weigh in's which i'm doing after a shower ...

    To obtain the most accurate heart rate measurements, make sure that you are standing still the entire time on the scale.
     
    Additionally, the moisture level of your feet can affect the scale's ability to take heart measurements. If your feet are dry, the scale may be unable to take heart rate measurements or may take them but inaccurately. As such, I recommend that you weigh yourself just after a shower as your feet will be sufficiently moist, even after drying them so that that heart rate measurement can be taken appropriately.
     
    If you still do not receive heart rate measurements, I recommend that you steady or stabilize yourself by placing your hands on a nearby wall while on the scale.

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