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Cell phone requirements to using Steel HR.

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    Armelle

    Hi @l_a_grimm,

     

    Thanks for your interest in Steel HR! As @tristan2002.13 said, your phone should indeed be compatible with the watch. iPhones 5 and higher on iOS 10 or higher are compatible with Steel HR. If you want more information about which devices can be used with Steel HR, you can click here.

     

    Have a great day,

     

    Armelle, Withings Customer Service

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    tristan2002.13

    Which iOS version?

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    l_a_grimm

    14.7.1

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    tristan2002.13

    Then it should work

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    tracychap11

    My brand new Steel HR is way undercounting my steps. I saw a
    many, many complaints about the same thing. The band is on tight enough, so that's not it. Is there something I need to do to calibrate it with my stride length?

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