I'm using a Samsung s21+, with updated software (Verizon) and have the app downloaded - so it can talk to weight watchers. I downloaded the app today. When I sign into both the website and the app- using the same credentials, my current steps show on the app, but nothing has synced with the story web since 9/8/21. It seems the app and web should sync seamlessly. I'm really really frustrated. Amy help would be appreciated.