iOS: app list for notifications not complete

alexander

October 29, 2021 13:51
Edited

I have several apps installed which I would like connect to my Scanwatch. Healthmate -> Devices -> Notifications is the way to go, but the app list is incomplete. I am only able to receive notifications from the following apps: Phone, Threema and Messages which works as expected. Other apps are missing in the list, e.g. ChatSecure.

The "reload button" in the upper right corner of Healthmate -> Devices -> Notifications does not help.

iOS: 15.1 on iPhone 13 mini

Healthmate: 5.6.3

Any suggestions? Thanks in advance.

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alfanabo

January 27, 2022 11:22

Edited
Same problem. On the top of the absent of new apps, I also can see the apps in the list that I removed more than a year ago. For some reason I also have 2 Wallet apps, which look absolutely the same (from icon at least).

iOS: 15.2 on iPhone 12 mini.
Healthmate: 5.8.3
Product: Steel HR Sport
Product os v: 7041

Reboot iPhone didn't help.
Reinstall of device: didn't help.
I didn't try to reinstall the app, because it tells that the all the data will be lost.
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