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BPM Connect APP connection

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    michael.tinkler

    New user of BPM Connect and app connected easily (iOS iPhone). Nicely designed app which benefits from being able to be configured to store data for multiple users of the BP monitor without having to log one user out and log in the new user (like most other BT apps)!

    However in order to save the BP of the user on the Health Mate app it is necessary to select the user on the monitor after BP has been taken. It would be more convenient to select a user on the app before taking a BP.

    Just putting a positive side (and suggestion) for the use of the app!

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    headnsouth

    I've switched users and my data no longer shows up in my app. I checked with my wife who's on myaccount and she's not getting my data either.

    Very frustrating.

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    michael.lynn

    my Connect think there are multiple users - no data is transferring to HealthMate. I had an old Withings cuff back in 2012. It isn't listed in my devices but all the old data is still there. Tried sending an email, following the menus, to support@withings.com and it bounced back. How do I get some support???

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