Doesn't work

annuncicomprovendo

January 02, 2022 13:36

My device doesn't work. No steps, no ecg, nothing. Just watch. How can I make reperar it?!? NOTHING here helps me!

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Official comment
Armelle

February 07, 2022 16:45
Hello @annuncicomprovendo,

Thanks for your message. I’m sorry that you’re currently unable to use your Move ECG. I noticed that you also reached out to us via email. My colleague replied to you on January 4th but we didn’t receive any follow-up from you after that. Could you tell me if the situation is now solved, please?

Thank you in advance for your answer,

Armelle, Withings Customer Service
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