App not syncing weights from Body+

We recently got a Body+, and I created an account on Friday. I weighed myself a couple of times on the weekend, but because of the problems with the update, I couldn't get the app set up.

Finally I did.  The app/website shows two weights I took on Mondary, but none of the ones I've done since then.  Partner has assigned my weekend weights to my account, but they aren't showing. My most recent weights aren't showing on his account as unassociated. His weights are syncing fine, so we know the machine is talking to our wifi.
I've tried reinstalling the app--no change.  
Any sugggestions?