Hi there,
once in a sudden beginning of this year using our new body cardio scale it is not possible to view the data of my 4 year old son. Now a message is displayed in his user data stating that due to age restrictions it is not possible to add an account (...). I don't want to add an extra account, my son is a user added to mine: He was added as an additional user to my profile and this worked very well for the past years.
Before I could see his weight data and we frequently check it to make sure he is in range of his age. Also with his half year doctor's checkup we are able to tell how his weight progress is going.
To me my sons data is the more important information in my profile than my own weight. He uses the scale on his own in the morning meanwhile and we check the infos later.
I want to check his weight also to be sure to use the right child car seat etc.
So what is going wrong?
Is it an option or preference or has Withings changed their policy?
Thank you
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