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Withings scale has stopped syncing with Fitbit. Account appears to have unlinked and I can't reconnect. Following is the error message every time I try to connect the accounts.
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Good afternoon,
Thanks for posting. I’m sorry that your data aren’t being synced to Fitbit. I invite you to reach out to Fitbit directly so they can help you solve this.
Have a great day,
Armelle, Withings Customer Service
I have the same problem. Not syncing for two days, receive same error message.
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Hola, he entrado aquí en el foro a ver si me pueden ayudar por que me ocurre exactamente lo mismo.
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Exactly the same issue for both myself and my wife. Stopped yesterday morning (Weds 9th). Tried to resync today and get that error so I have sent a message to support by email as well
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I have the same issue as well - last sync was 2/6/22, and when I go to fitbit.com/weight/withings, it shows my accounts are no longer connected, and upon using the connection wizard, I get the same error as above. Based on that error, it seems like a problem with the Withings server.
Hopefully there will be a fix soon!!
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Having dug about a bit, it seems this might be the problem -
Withings have changed their API end point and given 11 months notice to 3rd parties to update.. but it seems Fitbit didnt do anything
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Amazing find! I just DM'd Fitbit through Twitter and sent them that link. Thanks!
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Did anyone get this fixed? I can’t even find a way to connect the apps anymore now. :(
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FItbit fixed it some time ago. My data all syncs fine across the two accounts again now.
You'll probably need to re-connect the apps as per the instructions from FitBit - this is from their page:
Visit fitbit.com/weight/withings and click Start the Withings Connection Wizard.
Cheers
Kev
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