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BPM Connect just saying 100%

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    Armelle

    Hello @pbolchover,

     

    Thank you for your message. We would need you to reach out to us per email via  https://within.gs/help so we can look into it. You can also send us a photo or a video of your BPM Connect displaying “100%”.

     

    Good day to you,

     

    Armelle, Withings Customer Service  

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    pbolchover

    I found out what was going on. The 100% must be battery status.  Once I unplugged it, I was able to pair with my phone.   

    I think it is very odd that it cannot pair when plugged in, but perhaps that is normal.

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