Feature request - last device location

Withings App
Answered

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  • Official comments from Withings
    Win From Withings

    Hello @Piotr S,

     

    Thank you for reaching out to us. I'm sorry to hear that you're having trouble locating your BPM. I understand how stressful and inconvenient it can be to lose track of a medical device, especially when you have multiple locations to check.

     

    Your suggestion to include the last-known sync location or Wi-Fi network in the app is a brilliant idea. Adding a "Last Seen" feature would be incredibly helpful for users with active lifestyles or multiple homes.

     

    Regarding your feature suggestion and finding your device:

     

    • Feature Request: I am formally documenting a request for a "Device Locator" feature. Showing the name of the last Wi-Fi network used, or a rough location timestamp would add a significant layer of security and convenience for our users.
       
    • Current Sync Data: While this isn't currently a visible feature in the app, our technical team may be able to see the last "handshake" your device made with our servers.
       
    • Logging Your Input: Feedback like yours helps our developers prioritize tools that make managing multiple devices across different locations much easier.
       

    Please visit our support page here to start a chat. We’d like to formally log this feature request and, if possible, see if we can provide any information on the last time your BPM synced to help you narrow down its location.

     

    Regards,

     

    Win, Withings Customer Service

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