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Health Mate 5.10 (iOS and Android)

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  • Avatar
    zafislam9

    Hi Armelle it would really help every one if u can up load the new layouts,with the new features.5.10
    looks like things are starting to move forward with the scanwatch after a long time keep up this new resolution 2022,hope to see the HRV function really soon.or the Irregular heart beat can u  comment which one is to follow next .We have been waiting a very long time for the Irregular heartbeat this is an original feature at scanwatch launch Withings has to implement,so that both parties are in agreement the scanwatch community and Withings.5.10 is a positive sign.

    Thks 🙂

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    zafislam9

    ⭐ just found out 5.10 is out for Android aswell ⭐

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    patrick.craenmehr

    I raised a ticket before about setting op an alarm om my Withings Aura using Internet Radio and I was told this would be fixed in the 5.10 version of the app, but the problem still exists. And I am getting no more responses on my e-mails on the ticket number.

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    zafislam9

    Hi option missing after update to 5.10.0 short cut to alarm in Android 12
    Gone.🤔

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  • Avatar
    hpholm

    Hi Armelle,

    Samsung Galaxy Xcover 4s (SM-G398FN/DS) Android 11
    ScanWatch 96, software version 2421

    New issue, since the 5.10 Health Mate update:
    Profile -> Achievements = ~A million steps, and distance, is missing.
    EDIT:
    Resolved by signing out and signing back into Health Mate.
    Side-effects: Weight and height units changed to lbs and ft/inches, instead of my chosen kg and cm, and my reminders for weighing and checking blood pressure are gone.
    - Its trivial to change and add back, but why is this not restored along with my other profile information?

    Some old issues persist, since last summer...
    It is not possible to browse this forum from within the Health Mate app.
    The Help Center headlines and FAQ's work, but the section at the bottom "Cant find what you're looking for" -> Ask the forum -> select a sub-forum = error message saying "Please connect to the Internet":

     

    Home -> Sleep -> Heart Rate -> See my trend = blank page:

    A photo attached to a workout is replaced with an empty placeholder after phone restart (or after force closing Health Mate).
    - Health Mate may require permission for "all files" in newer versions of Android, not just Media Files - depending where and how the resized photo is stored.

    I still get the auto-registered "Cycling" events during housework, but not during motorcycle rides now, so there is some improvement.
    - Please remind the coders that deleting an auto-registered event prior to a manually registered event deletes the fitness level evaluation from the manually registered event. In case they did a crude workaround instead of solving the actual issue ;-)

    Best regards,
    Hans

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    biteaumaxime

    @patrick.craenmehr this issue should be fixed ;-)

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    patrick.craenmehr

    @biteaumaxime, yes, that is what support has told me, but only the page where you can choose between default wakeup sounds, Spotify or Internet Radio seems to have been fixed. As soon as I select Internet Radio I get an error after a few seconds. Seems like the page that contains the Internet Radio systems does not exist anymore? Support has not responded to my new questions about this yet. Not happy with Withings. :-(

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    biteaumaxime

    @patrick.craenmehr Could you retry and tell me if you have the same behavior?

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    patrick.craenmehr

    @biteaumaxime, I just retried and still am getting this error. Is the page that needs to be displayed maybe location/language dependent? My location is The Netherlands and language Dutch.

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    patrick.craenmehr

    @biteaumaxime, just tried again and now the app crashes as soon as I select Internet Radio.

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    biteaumaxime

    Ok, that's what I thought. Some app changes are needed. The fix will be part of the 5.11 application.
    Very sorry for the inconvenience in the meantime.

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    patrick.craenmehr

    @biteaumaxime, the 5.10.1 version has fixed the issue. I can now select Internet Radio stations again. Thanks!

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    zafislam9

    @biteaumaxime
    Nice to see they have fixed the internet radio🙂.

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  • Avatar
    zafislam9

    Hi Armelle does the 5.10.1 fix anything besides the internet radio.

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  • Avatar
    zafislam9

    Fault in 5.10.1 Android 12
    Sort cut in settings for alarms is grayed out usable. Some one has mentioned this before aswell.was working in 5.9.⭐

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  • Avatar
    zafislam9

    attached pic

    Hi Armelle can you get this fixed on the next update pls.

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  • Avatar
    zafislam9

    Hi has any one notice anything different with the new version 5.10.2
    Am not seeing anything.🤔
    The big + would if they would care to mention any fixes which have taken place Withings.🤨
    U always like to keep your customers guessing what? It is your fixing..

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    zafislam9

    all most 2 weeks has past and no response have open a ticket with this fault.Meanwhile they have done 2 updates 5.10.3 and today another  5.10.4 still no comment and no feed back very disappointing,What are they fixing. 

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  • Avatar
    tobyx

    The app still isn’t consistently syncing my blood pressure data to Apple Health. Randomly it will skip a measurement that just appears fine in the Health Mate app but is never sent to Apple Health. This is extremely frustrating. Help.

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  • Avatar
    zafislam9

    Hi been surfing the web and come a cross. That Withings is looking for beta testers on iOS for the Health Mate App,so they can fix some issues there having.And also making some changes to the app to improve it hopefully. On a 80 day cycle recurring update.

    If any one has joined can u please, update us Here 👍.Any comments or feedback welcome.

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    zafislam9

    We are now on HM 5.11 Andriod and the only fix is Insight and its now working again.

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