Pairing Wizard Unavailable

bjbm

April 19, 2022 22:23

Has this seriously not been sorted?

The instructions in the help section simply don't work -- it's not possible to download the Pairing Wizard software for Mac that way.

And when one *does* eventually get hold of the software elsewhere, it turns out that the software is incompatible with the latest Mac OS.

This is *unbelievably* shoddy of Withings. They are essentially bricking scales that should otherwise work perfectly.

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philgray1

May 08, 2022 08:41
This made me so ANGRY! Taken me hours to figure a way around this. Shocking lack of support from Withings. I got around it by downloading the pairing app and then following these instructions to open an unsupported app. https://support.apple.com/en-au/guide/mac-help/mh40616/mac
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dmjoynt

August 07, 2022 18:48
We got a new router and we cannot get our scale connected
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