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  • Official comment



    We have released Health Mate 5.10.1. Once you have downloaded it, you should be able to create an account via the app. If that is not the case, please reach out to us at


    Have a nice day,


    Armelle, Withings Customer Service

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    Update: I can proceed past this point when I Created my account through the website. I believe the error originates and only using a last initial for the last name instead of entering more than two characters, but the app does not tell you this

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