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    Armelle

    Hi, 

     

    We have released Health Mate 5.10.1. Once you have downloaded it, you should be able to create an account via the app. If that is not the case, please reach out to us at https://within.gs/help

     

    Have a nice day,

     

    Armelle, Withings Customer Service

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    rookie0489

    Update: I can proceed past this point when I Created my account through the website. I believe the error originates and only using a last initial for the last name instead of entering more than two characters, but the app does not tell you this

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