choose language

Deutsch Français 日本語 简体中文

BPM Connect Firmware will not update

6

Comments

9 comments

Post is closed for comments.

  • Official comment
    Avatar
    Armelle

    Hello @james_kemp,

     

    Thanks for posting. The latest firmware is indeed 1501, but its deployment is progressive. It is normal that not everyone has access to it for the moment. I will let you know once it is available for everyone. 

     

    Have a lovely day,

     

    Armelle, Withings Customer Service 

    Comment actions Permalink
  • Avatar
    dpdossin

    Looking/needing a firmware update also!

    0
    Comment actions Permalink
  • Avatar
    thomas

    I need the update also. Please make it available....

    0
    Comment actions Permalink
  • Avatar
    sunny95828

    is firmware same as software ? My BP Connect says up to date but says software version is 811 but I don't see "firmware"

    0
    Comment actions Permalink
  • Avatar
    sunny95828

    why it they auto update 

    0
    Comment actions Permalink
  • Avatar
    moorejh143

    How long does it take to roll out to everyone.  I see this post is two months ago and I have almost identical information as the OP, and when I try to update (currently have 1261) it says "up to date"

    3
    Comment actions Permalink
  • Avatar
    john.babiak

    From Withings support

    "Please know that we first released firmware version 1501 back in April 25th, 2022"

     

    0
    Comment actions Permalink
  • Avatar
    treyes9432

    Is there a way to download the update and push the update to the device? It shouldn’t take more then 3 months to wait for an update because it’s a "progressive " update. I have to believe your network can handle more then a couple of updates at the same time. 

    1
    Comment actions Permalink
  • Avatar
    vichudson1

    Same issue. Just got my BPM Connect. It did do an initial update but it didn't get the newest version. It says current software version 1261, but the app keeps telling me my device is up to date.

    1
    Comment actions Permalink
6

Didn't find what you were looking for?

New post
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here

If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team.