Unable to pair Steel HR

Steel HR / Sport
Completed

Comments

  • Official comments from Withings
    Armelle From Withings

    Hi @pbrehm68,

     

    I'm sorry to hear that you can't enter the verification code on Health Mate. Have you tried uninstalling the app, rebooting your phone and reinstalling the app? If yes or if the situation persists after that, I suggest you contact us directly via https://within.gs/help

     

    Have a lovely day,

     

    Armelle, Withings Customer Service

  • pbrehm68
    0

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    Hi Armelle,

    Thanks for the tip. It worked and the watch is working great!

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