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Bpm connect not syncing data to health mate




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  • Official comment

    Hello @luciano1949,


    Thank you for posting. In order to help you, I would need more information. When you say "One user is setup in the health mate app", are you talking about an account? Also, when adding a second user on your BPM Connect, did you follow the instructions from this article?


    Have a great day,


    Armelle, Withings Customer Service

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    My BPM Connect will not sync with HealthMate. I have tried re mating it. Other products will connect.


    Haven't been able to get BP data for over a year. is it stored on the BP Connect?

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