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Reopening of how to reassign bp measurements

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    mcse1

    I 100% agree. My wife has terrible eyesight and often attributes he bp results to me if I was the last user of our bp connect. She has hypertension and needs her scores to show her doctor but it’s no good if the are not in her account but in mine.

    Please Withings, fix this issue. Your products are fantastic, don’t let your support or a poorly designed app be your downfall.

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    dgfisher

    I too hope there is resolution for this issue.  I can't get my readings back to me vice my wife.  Very frustrating.

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    bhanusuru597

    I 100% agree. My wife has terrible eyesight and often attributes he bp results to me if I was the last user of our bp connect. She has hypertension and needs her scores to show her doctor but it’s no good if the are not in her account but in mine.

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    john

    If people can't see the screen, then changing that way you assign a measurement won't help. The new method is different, but I don't think it's better and changing it just introduces more potential problems. For me, and I'm the main user of the device, I now need to press and hold to save the reading. Previously, it would show my name and one click and it was done. My motto is "If it ain't broke, don't fix it"

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    sales99

    I just unboxed this device, and was shocked when my wife’s BP measurement appeared on my profile, since we set it up on her phone and took the first measurement there under her profile. Then I find that I cannot reassign the BP measurement? That is absurd and unacceptable! This needs to be fixed right away, the product is useless without it. I found the instructions to do the reassignment on the device at the time of the measurement, and that is ridiculously complicated. It’s 2022 guys, not 1980, please fix your app and UI…

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    liz

    Totally agree. I have never yet managed to take a reading and assign it to myself correctly first time! It’s impossible to remember from one month to another that some things require a long press and other things needs a short press

    It would make things much easier if you were prompted to pick the user BEFORE going through the measurement process

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