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Error code 994



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  • Official comment

    Hi @turtle1958,


    Error 000994 means that your scale is not able to connect with your Wi-Fi. Make sure that:

    1) Your router can access the internet.

    2) The automatic assignment of address (DHCP) is activated in the settings of your router.

    3) You've entered the correct Wi-Fi password.


    If you've already checked that, try installing your scale again. If the situation persists, you can contact us at


    Have a nice day,


    Armelle, Withings Customer Service

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