steps and miles wrong on watch

Steel HR / Sport
Completed

Comments

  • Official comments from Withings
    Armelle From Withings

    Hi @elareid23,

     

    Sorry to hear that your Steel HR counts too many steps. Could you please email us via http://within.gs/help so we can look into it? 

     

    Happy Monday,

     

    Armelle, Withings Customer Service

  • jknops
    0

    likes

    My problem from the start. The steps and distance seem to be random number generated. The so-called help people say it is dictated by the height and weight we enter at some point. I’m told there is no way to correct it because Withings is ultra pure and correct.

    0

    likes

Leave a comment as