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lodom2

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Latest activity by lodom2
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    lodom2 commented,

    I updated and it worked on the second try.  I see no noticable difference.  A couple of weeks ago, before this update, I noticed that my watch stayed at 100% for several days.  It did eventually dr...

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    lodom2 commented,

    I have contacted support every time I have had the issue.  It has always been the same back & forth conversation to try this and try that until something finally works.   This time, however, it was...

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    lodom2 commented,

    I found this in a site search: https://support.withings.com/hc/en-us/articles/227725787-What-s-new-with-the-Steel-HR-Steel-HR-Sport- The changelog just says, "reliability improvements".  I would li...

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    lodom2 commented,

    I clicked on the "i" for information button to get information on the update and the update started.  It got to about 67% completed, when I got the "an unexpected error has occurred" message. (that...

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    lodom2 commented,

    I am interested in this as well.  This watch does not update very easily.  It generally takes about a day to a day and a half of trying and re-trying, and deleting and re-adding the app and forgett...

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    lodom2 commented,

    You might try making sure you have no other bluetooth devices connected or nearby, then try connecting to the watch again.  

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    lodom2 commented,

    I have a pair of bluetooth headphones which were nearby and they apparently prevented the phone from finding my watch. I turned off the headphones and the phone was then able to connect to the watc...

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    lodom2 created a post,

    Steel HR Bluetooth not working

    I've sent a request to customer support for this issue, but thought I'd post here as well in case anyone else has the same issue. I have a Steel HR that is a little over a year old.   Yesterday it ...

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    lodom2 commented,

    It is disturbing that so many people are having trouble with this update.  My experience has been that Withings is very responsive and willing to admit errors.  As an example, my first watch had is...

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    lodom2 commented,

    That sucks that your watch still isn't working.  I've never bought through Amazon, only through Withings.   I have actually been impressed with their helpfulness and tenacity when I've had an issue.