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Alvaro

  • Total activity 69
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Activity overview

Latest activity by Alvaro
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    Alvaro commented,

    Hi Withingers, Quick update on this topic; we have just recently released an app update (5.2.4) for Health Mate Android that is intended to resolve the issue you are experiencing. Please update to ...

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    Alvaro commented,

    Hi marcinswol coojo, Sorry to read of the issue you have had with syncing your steps with Google Fit, we have just recently released an app update (5.2.4) for Health Mate Android that is intended t...

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    Alvaro commented,

    Official comment

    Hello Withingers, Thank you for taking the time to reach out to us. As it has been made aware here, as well with contacts to our Support team, we were able to identify an issue with Google Fit sync...

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    Alvaro commented,

    Official comment

    Hello Withingers,  Thank you all for taking the time to let us know of the issues you've encountered recently syncing your data between Fitbit and Health Mate.  Right now, our dedicated team is awa...

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    Alvaro commented,

    Official comment

    Hello Withingers,  Thank you for taking the time to let us know of the issues you've encountered recently with syncing your data between Fitbit and Health Mate.  Right now, our dedicated team is lo...

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    Alvaro commented,

    Official comment

    Hello Withingers,  It's Alvaro from our Support team!  Thank you for reaching out to us about this problem, as noted, our development team was aware of this issue and was working to have it resolve...

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    Alvaro commented,

    Official comment

    Hello Withings users,  Please note that the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the App Store, the a...

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    Alvaro commented,

    Official comment

    Hello Withings users,  As noted by a few users so far, the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the A...

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    Alvaro commented,

    Official comment

    Hello Withings users,  Please note that the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the App Store, the a...

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    Alvaro commented,

    Official comment

    Hello jym_h, canonite, iankirton,  If you are not aware as of yet, the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health M...