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Alvaro

  • Total activity 63
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Activity overview

Latest activity by Alvaro
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    Alvaro commented,

    Official comment

    Hello Withingers,  Thank you all for taking the time to let us know of the issues you've encountered recently syncing your data between Fitbit and Health Mate.  Right now, our dedicated team is awa...

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    Alvaro commented,

    Official comment

    Hello Withingers,  Thank you for taking the time to let us know of the issues you've encountered recently with syncing your data between Fitbit and Health Mate.  Right now, our dedicated team is lo...

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    Alvaro commented,

    Official comment

    Hello Withingers,  It's Alvaro from our Support team!  Thank you for reaching out to us about this problem, as noted, our development team was aware of this issue and was working to have it resolve...

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    Alvaro commented,

    Official comment

    Hello Withings users,  Please note that the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the App Store, the a...

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    Alvaro commented,

    Official comment

    Hello Withings users,  As noted by a few users so far, the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the A...

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    Alvaro commented,

    Official comment

    Hello Withings users,  Please note that the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the App Store, the a...

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    Alvaro commented,

    Official comment

    Hello jym_h, canonite, iankirton,  If you are not aware as of yet, the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health M...

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    Alvaro commented,

    Official comment

    Hello Withings users,  Please note that the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the App Store, the a...

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    Alvaro commented,

    Official comment

    Hello Withings users,  There is currently an issue which is preventing data from syncing between Health Mate and Strava. We are aware of the issue and is working to resolve it, we sincerely apologi...

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    Alvaro commented,

    Official comment

    Hello Withings users,  We have recently released an update (4.9.3) that should resolve the issue with Health Mate crashing, please update the app and let us know if you are still experiencing this ...