Avatar

Alvaro

Follow
  • Total activity 69
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 1
  • Subscriptions 35

Activity overview

Latest activity by Alvaro
  • Avatar

    Alvaro commented,

    1. Community
    2. Health Mate
    3. Google Fit Sync - Stopped Working

    Hi Withingers, Quick update on this topic; we have just recently released an app update (5.2.4) for Health Mate Android that is intended to resolve the issue you are experiencing. Please update to ...

    • View comment
    • Alvaro
    • Edited
    • 0 votes
  • Avatar

    Alvaro commented,

    1. Community
    2. Health Mate
    3. Steps not synced from Google Fit

    Hi marcinswol coojo, Sorry to read of the issue you have had with syncing your steps with Google Fit, we have just recently released an app update (5.2.4) for Health Mate Android that is intended t...

    • View comment
    • Alvaro
    • Edited
    • -1 votes
  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Google Fit Sync - Stopped Working

    Hello Withingers, Thank you for taking the time to reach out to us. As it has been made aware here, as well with contacts to our Support team, we were able to identify an issue with Google Fit sync...

    • View comment
    • Alvaro
    • Edited
    • 0 votes
  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Body+
    3. Health mate stopped syncing with Fitbit

    Hello Withingers,  Thank you all for taking the time to let us know of the issues you've encountered recently syncing your data between Fitbit and Health Mate.  Right now, our dedicated team is awa...

  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Partner Apps
    3. No longer syncing to Fitbit

    Hello Withingers,  Thank you for taking the time to let us know of the issues you've encountered recently with syncing your data between Fitbit and Health Mate.  Right now, our dedicated team is lo...

  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Health Mate stopped syncing sleep with latest update.

    Hello Withingers,  It's Alvaro from our Support team!  Thank you for reaching out to us about this problem, as noted, our development team was aware of this issue and was working to have it resolve...

  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Health Mate app broken: iOS

    Hello Withings users,  Please note that the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the App Store, the a...

  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. The Health Mate app does not work

    Hello Withings users,  As noted by a few users so far, the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the A...

  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. App won't open

    Hello Withings users,  Please note that the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health Mate on the App Store, the a...

  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Still no App !!!

    Hello jym_h, canonite, iankirton,  If you are not aware as of yet, the Health Mate app crash issue has been resolved in the lastest version (4.10.1) of the Health Mate app. Once you update Health M...