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Alvaro

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Activity overview

Latest activity by Alvaro
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    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Can't activate Pregnancy Mode

    Hello Withingers,  I am happy to announce that we have released a fix for the issues mentioned throughout this page, we sincerely apologize for the trouble that this for everyone.  If you find that...

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    Alvaro commented,

    Official comment
    1. Community
    2. Body+
    3. Unable to Activate Pregnancy Mode

    Hello Withingers,  I am happy to announce that we have released a fix for the issues mentioned throughout this page, we sincerely apologize for the trouble that this for everyone.  If you find that...

  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Pregnancy Mode Not Working

    Hello Withingers,  I am happy to announce that we have released a fix for the issues mentioned throughout this page, we sincerely apologize for the trouble that this for everyone.  If you find that...

  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Pregnancy program

    Hello Withingers,  I am happy to announce that we have released a fix for the issues mentioned throughout this page, we sincerely apologize for the trouble that this for everyone.  If you find that...

  • Avatar

    Alvaro commented,

    1. Community
    2. Health Mate
    3. Google Fit Sync - Stopped Working

    Hi Withingers, Quick update on this topic; we have just recently released an app update (5.2.4) for Health Mate Android that is intended to resolve the issue you are experiencing. Please update to ...

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    • Alvaro
    • Edited
    • 0 votes
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    Alvaro commented,

    1. Community
    2. Health Mate
    3. Steps not synced from Google Fit

    Hi marcinswol coojo, Sorry to read of the issue you have had with syncing your steps with Google Fit, we have just recently released an app update (5.2.4) for Health Mate Android that is intended t...

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    • Alvaro
    • Edited
    • -1 votes
  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Google Fit Sync - Stopped Working

    Hello Withingers, Thank you for taking the time to reach out to us. As it has been made aware here, as well with contacts to our Support team, we were able to identify an issue with Google Fit sync...

    • View comment
    • Alvaro
    • Edited
    • 0 votes
  • Avatar

    Alvaro commented,

    Official comment
    1. Community
    2. Body+
    3. Health mate stopped syncing with Fitbit

    Hello Withingers,  Thank you all for taking the time to let us know of the issues you've encountered recently syncing your data between Fitbit and Health Mate.  Right now, our dedicated team is awa...

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    Alvaro commented,

    Official comment
    1. Community
    2. Partner Apps
    3. No longer syncing to Fitbit

    Hello Withingers,  Thank you for taking the time to let us know of the issues you've encountered recently with syncing your data between Fitbit and Health Mate.  Right now, our dedicated team is lo...

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    Alvaro commented,

    Official comment
    1. Community
    2. Health Mate
    3. Health Mate stopped syncing sleep with latest update.

    Hello Withingers,  It's Alvaro from our Support team!  Thank you for reaching out to us about this problem, as noted, our development team was aware of this issue and was working to have it resolve...