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shadonan

  • Total activity 43
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Latest activity by shadonan
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    shadonan commented,

    Hi, My experience showed that Withings products are rather accurate. Every device has its limits and depends on some specificities. For the example of heartrate, the scale and a watch can only be c...

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    shadonan commented,

    Hi, You should be able to set the brightness of the screen. The way to do this is shown here https://support.withings.com/hc/en-us/articles/236386767-Set-the-display-brightness-of-my-Steel-HR-Ste...

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    shadonan commented,

    Well, I have no idea what that screen is. The factory reset screen should be reinit. Usine. Maybe you should try asking the support. Or maybe someone else had the same problem? Did you dissociate t...

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    shadonan commented,

    Hi drema, I think it should be closer to 10 seconds than 5 seconds. Does the activity mode trigger when you do a long press? If not, maybe you should contact support. If it does trigger, maybe you...

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    shadonan commented,

    Hi bananasandapples, Here is the English version if they still have not contacted you. https://support.withings.com/hc/en-us/requests/new Best regards.

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    shadonan commented,

    Hi Matthia, The idea seems interesting, but I do not think the Sleep can have a smart wake up as good as the Aura did since it does not come with a light and sound device. How would you imagine it?  

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    shadonan commented,

    Hi alancarter07 I have no answer to give you except contact the support? The problem seems very specific to you. Here is the form to contact them: https://support.withings.com/hc/en-us/requests/n...

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    shadonan commented,

    Hi Joannelouiseplatt, You should reach out for the support team. I do not think there is anything we can do for this issue except telling you to tear down the scale yourself and fix the screen, th...

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    shadonan commented,

    I guess it is too late, but in cases like this, turning off then on the Bluetooth can help the app to find the scale.

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    shadonan commented,

    I do not have iOS so I am not sure. But it should not. I expect you to be using exclusively Bluetooth to sync if you have that problem? If you are using wifi, there should be even less reason to ha...