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fsmith_16

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Latest activity by fsmith_16
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    fsmith_16 commented,

    FWIW, when I went to take a reading today, it downloaded a software update. I don't know how to find a changelog, but I took a chance that it was a fix for the iPhone 11 problem. I turned off the A...

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    fsmith_16 commented,

    @matzka: The last I heard was on Oct 17, per below. I just replied asking for an update. it wouldn't hurt to contact support to let them know I'm not the only one having problems: *****************...

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    fsmith_16 commented,

    @sanchezgarciaalberto I followed these instructions from tech support. There were instructions included on how to "forget" the BPM on the iPhone. Do Not Do This or your iPhone 11 will never again s...

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    fsmith_16 commented,

    @mark.beech Don't think there's much hope for us. The BPM is an old device and probably not high on their priority list. I did find that I can still use it with an iPad and an old Android phone tha...

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    fsmith_16 commented,

    @mark.beech I think it must be. Looks like they aren't going to acknowledge it. What were you using before you had the problem?  

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    fsmith_16 commented,

    Same problem here. Happened when I upgraded to iPhone 11. Still works OK on Android and iPad. Support has not been able to solve the problem yet, but they keep trying.