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jencharls878

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Latest activity by jencharls878
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    jencharls878 commented,

    From the looks of it, it seems that the BPM Connect was designed to be used on a left arm just by looking at its orientation. I also have the same device and tried using it on my right arm but does...

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    jencharls878 commented,

    I think the only data that Google Fit exports are the step count and weight data. To get this clarified, you can verify this with the support team at https://support.withings.com/hc/en-us/requests/...

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    jencharls878 commented,

    In order to receive notifications, you need to make sure that you do not have the DND enabled. If this is enabled, the notifications feature will surely not work properly. If you are still getting ...

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    jencharls878 commented,

    The Health Mate app can actually allow you to install multiple devices in your account. I think you need to have this checked with the support team at https://support.withings.com/hc/en-us/requests...

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    jencharls878 commented,

    I have allergy reactions to a few accessories but not when it uses surgical steel. I do have both Steel and Steel HR and I did not experience any irritation on my skin. But it will be better if you...

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    jencharls878 commented,

    I am using Google Fit as well and from what I know, the data that Google Git gets from Withings are only steps, weight and heart rate data from the in-app tracking feature. I think you can talk to ...

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    jencharls878 commented,

    I have been using my Steel HR for a few months now but did not experience any problems with it. You can talk to the support team and I think that will be the best option you can do for now since yo...

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    jencharls878 commented,

    Were you able to try using another mobile phone in installing your scale? If not yet, you can try that and see if the same thing happens. If you are still having problems installing the scale, you ...

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    jencharls878 commented,

    I have ordered mine and waiting for it now. In case you are still having difficulty, I think it is best to contact the support team at https://support.withings.com/hc/en-us/requests/new so they can...

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    jencharls878 commented,

    Do both of you have separate accounts? If so, this is the reason why you are not seeing your husband on the list. I do have a scale and there are other users using it. Sometimes, the user cannot be...