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jepublic

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Latest activity by jepublic
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    jepublic commented,

    Thanks highinsdavid for your post about what customer service told you to do. I performed a factory reset as they suggested you do and it solved the issue for my WS—50 scale. The instructions I fol...

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    jepublic commented,

    In another thread someone reported that customer service told them to do a factory reset but had the wrong instructions. I followed the instructions here ( https://www.manualslib.com/manual/1203499...

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    jepublic commented,

    I performed the factory reset ( someone posted that customer service told them to do it , in another thread). This is the instructions I found(https://www.manualslib.com/manual/1203499/Withings-Ws-...

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    jepublic commented,

    I performed a factory reset ( https://www.manualslib.com/manual/1203499/Withings-Ws-50.html#page=55 ) and it solved the battery drain issue. I had to try several times pressing the two buttons in t...

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    jepublic created a post,

    WS-50 draining power

    The WS-50 is draining its power source in hours. Used to go for months before. I already disabled “Send debug data” (Healthmate app-> Devices-> All Settings -> turn “Send Debug Data” off) but it di...