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Zane

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Latest activity by Zane
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    Zane commented,

    Have you checked the screen customization settings in the Health Mate app if the Weight Trend screen is enabled? You can check this link https://support.withings.com/hc/en-us/articles/115009288588 ...

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    Zane commented,

    I also had the same issue with my Steel HR and the recommended steps on this link https://support.withings.com/hc/en-us/articles/226851707 helped me resolved it. Now, I've been using my watch for t...

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    Zane commented,

    If you haven't already done so, try the troubleshooting steps outlined in this link https://support.withings.com/hc/en-us/articles/360000167488. This article from their Help Center explains the ste...

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    Zane commented,

    Have you already tried recalibrating the hands of your ScanWatch by following the steps in this link https://support.withings.com/hc/en-us/articles/360009933318? If yes and your watch is still show...

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    Zane commented,

    You can try the troubleshooting steps outlined in this article from the Withings Help Center https://support.withings.com/hc/en-us/articles/219478217. I followed these steps before and was able to ...

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    Zane commented,

    When I contacted the Withings support about the availability of the features of the ScanWatch per region, they informed me that it depends on where it was sold. Upon checking their Help Center, sin...

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    Zane commented,

    I also had the same issue on my iPhone. I had to uninstall the Health Mate app, reboot my phone, and reinstall it to resolve the problem. You can also try these steps. I hope it helps.

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    Zane commented,

    I suggest that you contact the Withings support team to help you with this. You can reach out to them using this link https://support.withings.com/hc/en-us/requests/new.

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    Zane commented,

    I found an article from the Withings Help Center that explains what to do if you're having issues installing the Withings Move watch. You can try the steps outlined in this link https://support.wit...

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    Zane commented,

    Try reaching out to the Withings team by following this link https://support.withings.com/hc/en-us/requests/new. They should be able to help you with this.