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Zane

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Activity overview

Latest activity by Zane
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    Zane commented,

    This link https://support.withings.com/hc/en-us/articles/115009125647 from their Help Center provides the steps on how to update the firmware of your scale. If your Body scale has already been pair...

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    Zane commented,

    The average of the three measurements will be displayed in your Timeline if you will use the advanced mode option to take a reading using your BPM Connect.

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    Zane commented,

    Yes, you can sync your two watches to your iPhone. I also have Steel HR and ScanWatch and it works perfectly with my iPhone 11. You can check this link https://support.withings.com/hc/en-us/article...

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    Zane commented,

    I had a few questions with the features of my new Body+ scale and I was able to contact their support team through email using this link https://support.withings.com/hc/en-us/requests/new. I hope i...

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    Zane commented,

    You can review this Help Center link https://support.withings.com/hc/en-us/articles/218970627 that explains the criteria when using the Athlete mode feature.

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    Zane commented,

    When I contacted the Withings support team about this, they have informed me that the scale can store up to 16 measurements. If the Wi-Fi router or internet connection is not active after you weigh...

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    Zane commented,

    It appears that your scale is not recognizing you as it shows an 'X' icon next to a person icon. You can try the steps in this link https://support.withings.com/hc/en-us/articles/360036109794 to fi...

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    Zane commented,

    I contacted Withings Support about this as I'm also getting the same error and they informed me that their development team is now working on a fix which should be available in an upcoming release ...

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    Zane commented,

    I recently reset my Steel HR to factory settings and it also shows the same thing, the word 'Setup' and a beating heart icon. To complete the reset process, I dissociated the watch from the Health ...

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    Zane commented,

    Have you already tried the steps they have in their Help Center? You can check it by going to this link https://support.withings.com/hc/en-us/articles/218469808. You can also try contacting them us...