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Zane

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Activity overview

Latest activity by Zane
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    Zane commented,

    Yes. To enable the syncing of your body temperature from the Thermo app to Apple Health, you can follow the steps in this link https://support.withings.com/hc/en-us/articles/221708007. I hope this ...

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    Zane commented,

    I found this link https://support.withings.com/hc/en-us/articles/218554628 from the Withings Help Center that explains what are the steps you need to do if you're experiencing problems installing t...

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    Zane commented,

    If your Body Scale is not giving you body composition measurements, you may follow the troubleshooting steps outlined in this link https://support.withings.com/hc/en-us/articles/360015618513. I hop...

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    Zane commented,

    Are you using rechargeable batteries with your scale? I contacted the customer service as I'm also experiencing the same problem. Since I'm using rechargeable batteries, they informed me that this ...

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    Zane commented,

    You  can contact the Withings customer support using this link https://support.withings.com/hc/en-us/requests/new.

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    Zane commented,

    Just to clarify, did you press the button twice or did you press and hold the watch's button? I tried pressing my Move's button twice but nothing happens with the minute hand. So I tried pressing a...

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    Zane commented,

    Yesterday, I contacted the customer support about this issue and they informed me that a new version of Pairing Wizard is now available. After updating it, I was able to connect my scale to my new ...

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    Zane commented,

    The 0/1 with a star under it means that it is your nutrition goal for the week. This can set up from the MyFitnessPal. I hope this helps.

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    Zane commented,

    You can try contacting Withings using this link https://support.withings.com/hc/en-us/requests/new. I'm sure they can help you with this.

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    Zane commented,

    The Move watch can store your activity and other data for up to 7 days, so be sure to manually sync the watch at least once per week to ensure that no data is lost.