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Ichigo

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Latest activity by Ichigo
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    Ichigo commented,

    I found this article on their website related to your concern https://bit.ly/2ZOq1YU. Try the recommended steps and if the issue persists, maybe you should contact them directly at https://within.g...

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    Ichigo commented,

    I recommend that you contact their customer support team directly at https://within.gs/help so they can check for warranty options. 

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    Ichigo commented,

    I found this article on their website that will tell you what to do if your body composition measurements are not accurate. Here is the link https://bit.ly/35GO1AK. If the troubleshooting steps wil...

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    Ichigo commented,

    Try to delete and reinstall the app. If the issue still persists, I recommend contacting their customer support team directly at https://within.gs/help so they can assist you.

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    Ichigo commented,

    Have you tried cleaning the battery contacts of your  Thermo? If you've done this already and still the thermo doesn't turn on, try to contact them directly at https://within.gs/help so they can as...

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    Ichigo commented,

    I recommend that you weigh yourself just after a shower as your feet will be sufficiently moist, even after drying them, so that body composition measurements can be properly taken. If the is still...

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    Ichigo commented,

    Maybe you can try deleting the app and reinstall it. If the notifications are still there, you can contact their support team at https://within.gs/help so they can check it for you.

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    Ichigo commented,

    The charging cable is included if you purchased the Steel HR. 

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    Ichigo commented,

    Have you tried updating the firmware of your Health Mate app to 5.2? If you've done this already and the pregnancy mode is still blank, I recommend that you contact them directly https://within.gs/...

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    Ichigo commented,

    Does it happen within the first hour of you waking up or getting our of bed? If the watch detects that you're asleep, the Quick Look is automatically deactivated. It will reactivate shortly after y...