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lukasz.raciborski

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Latest activity by lukasz.raciborski
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    lukasz.raciborski commented,

    Well, it feels like you are talking with some bot for first week or two. Next your issue should be redirected to someone else, and this person should really help you with resolving the problem.

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    lukasz.raciborski commented,

    No problem, please, be patient, it took me nearly two weeks to get update for my second watch, it's a pity that they are responding so slowly (one message a day), but as you can see, it is possible...

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    lukasz.raciborski commented,

    Problem concernes watch sw, not HealthMate app. So you have to have some other phone that is able to pair with the watch and then they can release fixed software version just for your watch (based ...

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    lukasz.raciborski commented,

    My second Steel HR was updated yesterday and it is working fine now with my HTC U11. I think Withings has fixed this bug but I don't know why they won't roll out fixed sw globally. I would suggest ...

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    lukasz.raciborski commented,

    I reseted my watch to factory defaults. Before that my HTC U11 wasn't able to find watch. So you should perfom update of your watch through Health Mate on device that connects to your watch and the...

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    lukasz.raciborski commented,

    A little update from my side. Today I received an email, that they have prepared SW with fix for this issue. Of course you have to use some other phone to perform update (watch has to be connected ...

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    lukasz.raciborski commented,

    Yup, I was told that they are still investigating this issue and will fix as soon as possible. So this lasts nearly a month now and I think that sooner HTC will roll out update for my phone to Ando...

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    lukasz.raciborski commented,

    They are responsing, but not fixing the problem. Today I've got the same message second time, that They are apologizing and assuring that developer team is working on this issue. The simplest way t...

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    lukasz.raciborski commented,

    I will just add, that on HTC U11 watch update also brakes bluetooth connectivity. Withings support can't resolve this issue since May 9. I like the watch, but such update should have never been rel...

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    lukasz.raciborski commented,

    This is really frustrating. I have two Steel HR and after update to newest sw version (5971) both of them stopped working with my HTC U11 (Android 8) one of them I managed to pair with Nokia 6. The...