RunKeeper Integration

• Partner Apps - What is Runkeeper?

  Runkeeper® is a top running app and a community that helps people get out the door and stick with running. Using the built-in GPS on your phone or watch, the Runkeeper app tracks your workouts, provides guidance from running experts, and connects you with friends to help you reach your fitness goals. 

  Connecting the Health Mate app to Runkeeper enables you to export the weight data, steps and calories burned recorded by Withings scales and watches. You will also have the ability to import running data from Runkeeper into Health Mate.

• Partner Apps - Linking my Withings account to Runkeeper
  1. Open the Health Mate app.
  2. Tap Profile.
  3. Tap Runkeeper.
     
  4. Tap Connect.
     
  5. Tap OK.
  6. Log in to your Runkeeper account.
  7. Tap OK.

  You can unlink your Runkeeper account and your Withings™ account anytime you want from your Profile.

• Partner Apps - What data is shared between Withings and Runkeeper?

  Runkeeper:

  • Sends your activities (duration and number of calories) to your Withings account
  • Receives your number of steps, your weight and fat mass measurements, and your blood pressure measurements from your Withings account

• Partner Apps - I'm having issues with Runkeeper. What should I do?

  If you’re experiencing issues receiving data from Runkeeper, perform the following steps:

  1. Make sure you wait at least 15 minutes after adding your data.
     There can sometimes be a delay in the data synchronization.
  2. Check the Runkeeper web interface to make sure that the data has been properly synced with the servers.
     If not, make sure your mobile device can access the internet.
  3. Try unlinking and then linking Runkeeper again.

  If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.