MyFitnessPal Integration

• Partner Apps - What is MyFitnessPal?

  Manage weight with MyFitnessPal, and get free access to the world’s largest food database. With fast food and exercise entry, MyFitnessPal can help you manage your daily calorie budget.

  Connecting the Health Mate app with MyFitnessPal enables you to export weight data, steps and calories tracked by Withings scales and watches. You will also have the ability to import nutrition data from MyFitnessPal into Health Mate. Together you can balance calories in and calories out directly from the Health Mate app.

• Partner Apps - Linking my Withings account to MyFitnessPal
  1. Open the Health Mate app.
  2. Tap Profile.
  3. Tap MyFitnessPal.
     
  4. Tap Open.
  5. Log in to your MyFitnessPal account.

  You can unlink your MyFitnessPal account and your Withings account anytime you want from your Profile.

• Partner Apps - What data is shared between Withings and MyFitnessPal?

  MyFitnessPal:

  • Sends your food diary to your Withings account
  • Receives your activity details from your Withings account
  • Receives your weight measurements from your Withings account

• Partner Apps - Why does MyFitnessPal show 0 or negative calories burned for my Health Mate activity?

  The reason you may see zero or negative calorie adjustments for your Health Mate activity in MyFitnessPal is due to a difference in how MyFitnessPal estimates calories. Health Mate estimates calories as you go, adjusting based on your current activity levels. MyFitnessPal must estimate calories for the rest of the day based on the data that has synced up to a certain time of the day.

  

  Since the calorie projection above for Health Mate is lower than the calorie estimates from MyFitnessPal, no calorie adjustments need to be made (with negative calorie adjustments disabled in MyFitnessPal).

  

  However, if your Health Mate calorie projection is greater than the calorie estimate from MyFitnessPal, they would show as a positive adjustment as seen below.

  More information about calorie adjustments made in MyFitnessPal can be found here.

• Partner Apps - I'm having issues with MyFitnessPal. What should I do?

  This article will help you if you encounter any of the following issues:

  - Your activity data is not taken into account in the calories earned
  - Your budget and/or your calories earned are different in MyFitnessPal and the Health Mate app
  - Your food data doesn't appear in the Health Mate app

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  Your activity data is not taken into account in the calories earned

  Only activity data coming from the Health Mate app are taken into account in the calories earned for the Nutrition widget. Any activity data coming from a partner app will not be included.

  If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page. 

   

  Your budget and/or your calories earned are different in MyFitnessPal and in the Health Mate app

  You may notice differences between your budget and/or calories earned on MyFitnessPal and on the Health Mate app. This is because MyFitnessPal uses average values, whereas the Health Mate app uses your actual data. You can limit these differences by making sure:

  • You have the same weight goal in MyFitnessPal and in the Health Mate app.
  • You have selected the same weight loss pace in MyFitnessPal and in the Health Mate app.
  • You have selected a sedentary activity level in MyFitnessPal.
  • You have entered the same user metrics in MyFitnessPal and the Health Mate app (age, height, weight, gender).

  To adjust your weight goal and weight loss pace in the Health Mate app, tap the Weight widget.

  To adjust your weight goal, weight loss pace and activity level in MyFitnessPal, open MyFitnessPal, tap Others and tap Goals.

  If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page. 

   

  Your food data doesn't appear in the Health Mate app

  If you’re experiencing issues receiving data from MyFitnessPal, perform the following steps:

  1. Make sure you wait at least 15 minutes after adding your data.
     There can sometimes be a delay in the data synchronization.
  2. Check the MyFitnessPal web interface to make sure that the data has been properly synced with the servers.
     If not, make sure your mobile device can access the internet.
  3. Try unlinking and then linking MyFitnessPal again.

  If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.