言語を選ぶ

Deutsch English (US) Français 简体中文

If you're having issues installing your device using the iOS app, make sure your mobile device isn't running iOS 9.3.1. There was an issue with iOS 9.3.1 that affected Bluetooth products of many brands. If that's the OS version you're using, make sure you install a more recent version to fix this issue.

If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.

この記事は役に立ちましたか?

Didn't find what you need? Here's how to get in touch.

お問い合わせ
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here