言語を選ぶ

Deutsch English (US) Français 简体中文

次いずれかの問題に該当する場合、以下の記事が参考となります:

画面がつかない
- 画面がぼやけている、もしくは充分明るすぎません

 


  

画面がつかない

If the screen of your scale doesn't turn on, perform the following steps:

  1. Make sure you've removed the battery tab if it's the first time you're installing the scale.
  2. Make sure you're using alkaline, non-rechargeable batteries.
  3. Make sure the metallic contacts of the battery compartment are touching the batteries and that they are not dirty or corroded.
    If they are, you can clean them with a cotton swab and some rubbing alcohol.
  4. Make sure the batteries work properly.
    You can try using new batteries to see if that's where the issue comes from.

トラブルの場合、お問い合わせボタンをクリックしカスタマサービスまでお問い合わせください。

 

画面がぼやけている、もしくは充分明るすぎません

スケールの画面が不明瞭あるいは十分に明るくない場合、ページの下部の「お問い合わせ」ボタンをクリックしお客様サービスにお問合せください。問題に適切に対処できるよう、画面のスクリーンショットを必ずお送りください。

この記事は役に立ちましたか?

Didn't find what you need? Here's how to get in touch.

お問い合わせ
To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to:
  • Be courteous and participate in the community with a spirit of friendliness and understanding
  • Respect all users on the forum
  • Avoid controversy or quarrel
  • Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others
  • Avoid any and all discussions which contain insulting or discriminatory comments
  • Abide by the full terms and conditions outlined here