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Important Note regarding ECG function for ScanWatches purchased in the US:
You will only be able to activate the ECG function with a valid US phone number and state of residence if you purchased a ScanWatch from a retail outlet or online store based in the US. Details can be found below. 


 

Disclaimer: Due to health regulations and clearances, some ScanWatch features may not be available or may not have clinical validation in your region. Learn more.

 

US users must follow a different installation process for their ECG feature. Indeed, their very first ECG has to be reviewed by a health professional.

To submit your measurement and receive permission to use the feature without restriction, please perform the following steps:

 

  1. Tap Activate to perform your first ECG.
    scanwatch-ecg-tutorial.png
    Through the tutorial, you will also be presented with indications for use. You will also need to provide information about your residential area to go on :
  2. Read carefully the information about the ECG feature.
    scanwatch-ecg-presentation.png
  3. AGE ??
  4. Fill in your state of residence.
    scanwatch-state-location.png
    Note
    : this information will help Withings comply with your state regulation.
  5. As Withings is working with a dedicated partner, Heartbeat Health, to allow the use of the feature, you need to give them permission to retrieve and analyze your first ECG data.scanwatch-condition-agreement.png
    Note: Depending on the state you live in, you will also be asked to fill in a telephone number. Your phone number will exclusively be used for authentication later in the process and for a physician to contact you when and if you want.
    scanwatch-heartbeat-health.png
  6. You are now ready to take your first measurement!
    Simply follow the tutorial on the screen.
    scanwatch-ecg-measurement.png
  7. Once the ECG is complete, the data is sent off to Heartbeat Health. They will review your data and allow your complete access to the ECG feature.
    scanwatch-contact-partner.png
  8. You’re all set!

Note: if you come across the following screen during the process, take a screenshot and save it for us. Reach out to our support team by clicking the Contact Us button at the bottom of the page.


scanwatch-support.png

 



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