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我忘了密码

确认您输入了完整的电子邮件地址。例如,username@gmail.com 而非username@gnail.com。

如果您的电子邮件地址输入错误,您不会收到用于重置密码的验证链接。要了解详情,请点击此处。

 

我知道密码,但系统无法识别我的电子邮件地址

请确认:

  • 您准确无误地输入了完整的电子邮件地址。例如,username@gmail.com 而非 username@gmail.co
  • 您输入的密码正确

注意:客户服务团队无法重置密码或修改电子邮件地址。

重要信息

您应该用您在创建 Nokia 帐户时使用的电子邮件地址来登录 Health Mate 应用或 Health Mate 网页。

但是,您在创建帐户和用户资料时可能使用的是其他电子邮件地址。我们建议您尝试使用其他电子邮件地址来登录。

小提示:如果您已登录应用(例如,如果您目前正在使用设备),您可转到“个人资料”(Android 设备),查看用户资料的电子邮件地址。

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