If you get a "Low battery" message, it means you should change the batteries. If the message persists after changing the batteries, perform the following steps:
- Make sure the batteries are correctly in place by following the polarity markings.
- Make sure you're using new, non-rechargeable batteries.
- Clean the battery contacts using a Q-tip moistened with rubbing alcohol.
If you still encounter issues, reach out to Customer Service by clicking the Contact us button at the bottom of the page.